Terms of Service

Effective Date: 1/1/2025

Welcome to Thompsons Landscape Management (“TLM CO LLC,” “Company,” “we,” “us,” or “our”). These Terms of Service govern participation in our SMS text messaging communications program.

By opting in to receive text messages from Thompsons Landscape Management, you agree to these Terms of Service.

1. SMS Program Description

Thompsons Landscape Management may send SMS text messages related to:

Appointment reminders
Service scheduling and confirmations
Job updates and technician arrival notices
Billing or account notifications
Marketing promotions or seasonal offers
Customer support communications

Message frequency varies depending on your service relationship and account activity.

2. Consent to Receive Messages

By providing your mobile phone number through our website, forms, service agreements, customer portal, or other communication channels, you expressly consent to receive SMS text messages from Thompsons Landscape Management.

Consent is not a condition of purchase.

3. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

Thompsons Landscape Management is not responsible for any charges billed by your carrier.

4. Opt-Out Instructions

You may opt out of SMS communications at any time.

To stop receiving messages:

Text STOP to any message you receive from us.

You will receive a confirmation message confirming your opt-out status.

After opting out, you will no longer receive SMS messages unless you opt back in.

5. Help and Support

For assistance:

Text HELP in response to any SMS message.

Or contact us directly at:

Email:office@tlmpros.com
Website: https://tlmpros.com

6. Supported Carriers

SMS services may not be available on all carriers or in all areas. Delivery is subject to effective transmission by your wireless provider.

Carriers are not liable for delayed or undelivered messages.

7. Privacy and Data Use

We respect your privacy.

Mobile information collected through SMS consent will not be sold, rented, or shared with third parties for marketing or promotional purposes.

Information may be shared only with trusted vendors and service providers necessary to deliver messaging services or operate our business.

Please review our Privacy Policy for additional information regarding how we collect and use customer information.

8. Changes to SMS Program

We reserve the right to modify or discontinue SMS messaging at any time without notice.

We may also update these Terms of Service periodically. Continued participation constitutes acceptance of any updates.

9. Limitation of Liability

To the fullest extent permitted by law, Thompsons Landscape Management shall not be liable for delays, message failures, or damages resulting from participation in the SMS messaging program.